The Customer Service Elite 2008

image BusinessWeek recently published their updated list of companies that offer the best customer service (mainly with focus on U.S. companies).

The names on our second annual list of Customer Service Champs know how to keep front-line folks happy, make tech investments that help rather than hinder consumers and have leaders who make service a priority. See a full explanation of how we chose the winners, and to have your own say. This year, we’re letting readers help to reorder the top 10 names on our list.

They shortly write about the details of the winners: USAA, Fairmont Hotels and ACE Hardware. Here is the list of the Top 10 companies, the full list can be found here.

  1. USAA
  2. L.L.Bean
  3. Fairmont Hotels & Resorts
  4. Lexus
  5. Trader Joe’s
  6. Starbucks
  7. Jetblue Airways
  8. Edward Jones
  9. Lands’ End
  10. ACE Hardware

Read the complete special report.